Benefits of business process improvement include reduced errors, better collaboration, and increased revenue. The major drawback of this process is that it can be complex, so there is a risk of human error. This type of project should be considered carefully before implementing it to ensure that it will be successful for your organization. To get started with a BPI project, consider piloting it in a department where you stand the most chance of success.
A well-developed process helps employees increase morale and reduce re-work
Repetitive tasks take hours when carried out by a single person, so automating these tasks is essential. Businesses spend about 520 hours a year on such tedious tasks. By introducing new software or custom applications to handle these tasks, employees can focus on more important tasks and improve customer relations. A well-developed process helps to boost employee morale and reduce rework. This type of project is also beneficial for organizations that have limited resources and don’t want to hire a full-time consultant.
One of the disadvantages of business process improvement is the loss of jobs. The workforce is already reduced, but automation results in a reduction of this workforce. As a result, employees feel insecure about their jobs, resulting in a lower quality of work. These workers are like soldiers who are scared and unsure of their jobs and aren’t able to contribute to the company’s goals. However, it is the cost of insecurity that has prompted many to abandon BPA projects.